Mediation Online Considerations

Online mediation is often considered for searches through the Internet.  Divorcing couples have very different reasons for wanting an online approach to resolve their family matters.


Perhaps, couples are too geographically distant to enable a meeting to take place.  Some people are not only cities apart but also oceans apart which makes traditional mediation difficult and very expensive, in terms of both time and money.  While online mediation helps these couples define their own resolution with reduced conflict and convenience.

Access to Services

Others may live in small communities where access to mediation services are non-existent.  One small town, I know of, has one lawyer who does everything from estate law to real estate and even negotiates family matters.  The other spouse has to travel to the nearest city centre over two hours away, as one lawyer is not able to service both spouses due to a conflict of interest scenario.  Perhaps, online mediation in their own living rooms will cut down on the inconvenience of being in a more isolated community with limited access to services.

Small Matters

Sometimes, it’s the little things that make a big difference.  If you have a small matter to consider why not use online mediation for time efficiency.  Resolving that “one small thing” can be done in a short time frame during a break at work using your tablet or even your smart phone!

Physical Proximity

I’ve had a few mediations where spouses were amiable and respectful but they didn’t want to be in the same room together.  Removing the physical closeness sometimes even prompts closure.  As one well respected mediator in Toronto told me years ago, during my mediation internship, that “Couples won’t concede in front of each other” so he separates them and has one in each office and he shuttles between them.  This is called shuttle mediation.  Online mediation offers that personal buffer but to a different degree.  Couples are not in the same room but they can see and hear each other through their chosen technology.  A little distance may make the settlement easier for some people.


Some clients have disabilities so that either attending or staying in a mediation for hours is next to impossible.  It can be an obstacle to settlement.  I had one client who couldn’t stay in the mediation room any longer because he was in so much pain and the couple were so close to a settlement.  Meeting again days later takes away from the positive energy that was created during the first meeting and it allows for reflection of concessions and repeat work.

More Questions?

If you think Mediation Online might be right for you give us a call or contact us on the Contact Us tab and we can set up a time to chat.  Also, have a look at our Mediation-Online page for more information

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